SMTP sending service by PureHost

Reliable email delivery
for your applications.

send-mails.de reliably delivers the email sent by your software, website or online shop — order confirmations, password links, notifications and newsletters. Sent via Amazon SES in Frankfurt, managed by PureHost.

Request access → See the technology
Data processing agreement with PureHost Sent from Frankfurt (eu-central-1) Geo-redundant gateways Encrypted only (TLS)
Your applicationShop, website, software
send-mails.deSMTP gateway & Amazon SES
Your customers' inboxreliably delivered
Features

Everything for clean delivery

Your application speaks plain SMTP. We take care of deliverability, authentication and availability.

Sent via Amazon SES

Every message leaves through the Amazon SES sending infrastructure in the Frankfurt region (eu-central-1) — with the reputation and capacity of one of the largest email services.

DKIM, SPF & DMARC preconfigured

We set up authentication for your sender domain together with you. Recipients recognise your email as genuine — the basis for landing in the inbox instead of the spam folder.

TLS-encrypted access

Submission only over encrypted connections on port 465 (TLS) or 587 (STARTTLS), with separate credentials per account. No encryption, no login.

Bounce & complaint handling

Amazon SES reports undeliverable addresses and spam complaints back. We go through conspicuous addresses with you — keeping your list clean and your reputation good.

Geo-redundant gateways

Two independent SMTP gateways at separate locations. If one fails, your application submits through the other.

European data centres

Gateways at Hetzner in Falkenstein (Germany) and Helsinki (Finland), sending via Amazon SES in the AWS Frankfurt region (eu-central-1).

Technology

Lean by design, nothing is left behind

Your application submits via SMTP to one of our gateways. The gateway checks credentials and sender and hands the message straight to Amazon SES. Only once SES has accepted it does the gateway confirm receipt to your application — no email is stored on the gateways themselves.

  • Own senders onlyEach account may only send from its own verified domains — in the envelope and in the From header.
  • Sending limits per accountLimits on recipients per message and per minute protect against abuse, such as a hijacked contact form.
  • Your email stays your emailHeaders and content go out unchanged, with no additions and without your server's IP address.
At a glance
Your SMTP access
Serversmtp1.send-mails.de
smtp2.send-mails.de
Ports465 (TLS) · 587 (STARTTLS)
LoginSMTP AUTH, own credentials
SendingAmazon SES, eu-central-1
Authentication● DKIM · SPF · DMARC
Transport● TLS enforced
Ready in 3 steps

How it works

No new library, no changes to your application. You simply enter different SMTP credentials.

Activation & domain

We set up your account and, together with you, add the DNS records for DKIM, SPF and DMARC for your sender domain.

Enter SMTP access

You enter server, port and credentials in your software, shop or CMS — just like with any other mail server.

Deliver reliably

From now on your email goes out via Amazon SES. We keep an eye on bounces and complaints for you.

Why send-mails.de

Sending you don't have to worry about

  • High delivery ratesClean authentication, well-kept lists and the Amazon SES infrastructure make sure your email arrives.
  • Data protection, openly addressedData processing agreement with PureHost, AWS as sub-processor under its Data Processing Addendum, sending from Frankfurt. We answer the open questions, such as the CLOUD Act, in the FAQ.
  • No vendor lock-inStandard SMTP and your own sender domain (white label). Switching only means different credentials.
  • Amazon SES without the hassleDomain verification, limits, DNS and bounce analysis are handled by PureHost — with real people to talk to instead of an anonymous ticket loop.
Suitable for
Typical email
Transactional emailOrders, invoices
Account & securitySign-up, password links
NotificationsStatus, alerts, forms
Newsletterswith consent (opt-in)
Pricing

Pricing currently on request only

Individual quote

send-mails.de is currently available exclusively to existing PureHost customers. We are happy to prepare a quote that fits your sending volume.

Request a quote →
FAQ

Frequently asked questions

Can I use send-mails.de in compliance with the GDPR?

You conclude a data processing agreement (DPA) with PureHost. Email is sent via Amazon SES in the AWS Frankfurt region (eu-central-1); the SMTP gateways are hosted by Hetzner in Falkenstein and Helsinki. Amazon Web Services is engaged as a sub-processor on the basis of the AWS Data Processing Addendum including the EU Standard Contractual Clauses. Whether this is sufficient for your specific use is for you or your data protection officer to assess; we are happy to provide the documents.

What does the CLOUD Act mean for my data?

AWS is a US company. Even though processing takes place in the Frankfurt data centre, AWS is in principle subject to US law, including the CLOUD Act. How far US authorities can use it to access data in the EU has not been conclusively settled legally. We address this openly rather than deny it. If this rules the service out for you, we are glad to advise you on alternatives.

How much does send-mails.de cost?

Pricing is currently available on request only. The service is currently available exclusively to existing PureHost customers; we will prepare a quote that fits your sending volume.

Why not use Amazon SES directly?

Amazon SES is inexpensive, but setting it up takes effort: domain verification, leaving the sandbox, sending limits, processing bounces and complaints, and maintaining DNS records. With send-mails.de, PureHost does this work for you. You get a standard SMTP login and a personal contact.

How are SPF, DKIM and DMARC set up?

When your account is activated we give you the DNS records for your sender domain: DKIM keys, the SPF include and a DMARC record. If your domain is hosted with PureHost, we add them for you. Sending from a domain is only possible once it has been verified.

May I send transactional email and newsletters?

Transactional email such as order confirmations, invoices, password links and notifications is the main purpose. Newsletters are possible if recipients have explicitly consented (double opt-in) and every message contains an unsubscribe option. Purchased or rented address lists are not allowed.

What happens with bounces and complaints?

Amazon SES reports undeliverable addresses and spam complaints back. We evaluate them and contact you if addresses or rates become conspicuous. You should remove permanently undeliverable addresses from your list so that your domain's reputation stays good.

How do I switch from another provider?

Whether you currently use SendGrid, Mailgun, Amazon SES directly or your own mail server: once activated, you add the DNS records for your domain and replace server, port and credentials in your application. Your code does not change as long as your application speaks SMTP.

Ready for reliable delivery?

Are you a PureHost customer and want to use send-mails.de? Get in touch — we will advise you personally, activate your account and set up your domain with you.